Yes, in most cases. While great instructions are the surest way to a great product, we do our best to provide an estimate with the information we have available. Our project managers are trained in scoping and planning projects, and each Konsus project manager has done hundreds of projects, so we will help you figure out the details.
If further information comes to light later in the process that increases or decreases the amount of work, we adjust the quoted number of hours accordingly, in collaboration and agreement with you. This is most common in complex projects with little initial planning, and our customers are understanding of this dynamic.