Konsus FAQ

Where is Konsus located?

Konsus Inc. is registered in the US, with offices in Palo Alto, California. We also have an office in Oslo, Norway. However, just like our customers, Konsus team members are located worldwide across all continents and time zones to ensure that we have a team online 24/7 ready to work on your projects.

Last updated 29 June 2017

What happens if I’m not satisfied with the work?

Customer satisfaction and quality are the most important values at Konsus. If there has been any miscommunication during your project, or any other factor that adversely affected your experience with us, please contact us and we’ll get in touch with you as soon as we can. We highly appreciate customer feedback and always welcome input on how we can improve!

Last updated 29 June 2017

How does Konsus ensure top quality work?

In Konsus, we have dedicated project managers to help you with projects from beginning to end. Their role includes project scoping, managing feedback and input, quality control, ensuring consistency from project to project, and ensuring that your requirements and preferences are met within the desired budget and timeline. Each Project Manager has years of experience and in-depth expertise within all of the services we offer.

Everyone working at Konsus has at least three and up to 30 years of experience in their field of expertise, whether graphic design, PowerPoint, web design, research, data entry or content writing. We only hire the top 1% of applicants through a rigorous testing and review process, and everyone goes through comprehensive onboarding and training before starting to work. In addition, we continuously monitor individual performance, both through a wide range of data-driven analysis and hands-on involvement to ensure consistent quality.

Last updated 29 June 2017



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